Return & Refund Policy
Kindly notify us of any issues within 3 days
from the date of delivery by sending an email to
If necessary, we might need to collect the damaged items for further investigation.
Our Customer Service Officers will aim to respond within 48 hours during working hours.
We don’t accept the cases below:
– Over 7days from receiving item
– If items are open/used or damaged by your negligence
– Returned the item without prior contact
Cancellation Process
Please ensure that your cancellation request reaches us at least 24 hours before the scheduled delivery date. Once the cancellation is confirmed, our team will contact you personally to arrange the refund, which will be directly transferred to your bank account.
